Terms of service
At Assamé Kombucha, we value your trust. Protecting your personal information and ensuring transparency in how we use it is at the heart of our commitment to you. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.drinkassame.com
], make a purchase, or interact with our brand online.
1. Information We Collect
We collect the following types of information to provide and improve your experience:
Personal details such as your name, email address, phone number, and delivery address when you make a purchase or sign up for our newsletter.
Payment information processed securely through trusted third-party payment gateways; we do not store your card or banking details.
Device and usage data including IP address, browser type, and site interaction, collected via cookies or analytics tools to enhance our website experience.
2. How We Use Your Information
We use your information to:
Process and fulfill your orders.
Communicate with you regarding your purchases, deliveries, or support queries.
Send you updates, offers, or newsletters (only if you’ve opted in).
Improve our website, products, and user experience.
Ensure compliance with legal and regulatory requirements.
3. Sharing of Information
We do not sell or rent your personal data. We may share limited information only with:
Trusted service providers such as delivery partners, payment gateways, and analytics platforms, solely to perform services on our behalf.
Legal authorities when required to comply with applicable laws or enforce our rights.
All third-party partners are bound by confidentiality and data protection obligations.
4. Cookies and Tracking Technologies
Our website uses cookies to personalize your experience and analyze site performance. You can manage or disable cookies through your browser settings; however, some features may not function as intended without them.
5. Your Rights and Choices
You have the right to:
Access, correct, or update your personal data.
Withdraw consent for marketing communications at any time by clicking “Unsubscribe” in our emails.
Request deletion of your personal data, subject to legal or contractual obligations.
To exercise these rights, please contact us at drinkassame@gmail.com
.
6. Data Security
We use appropriate physical, technical, and administrative safeguards to protect your data from unauthorized access, loss, or misuse. However, please note that no online platform can guarantee absolute security.
7. Policy Updates
We may update this Privacy Policy from time to time. All revisions will be posted on this page with an updated “Last updated” date. We encourage you to review it periodically.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please reach out to:
Email: drinkassame@gmail.com
Website: www.drinkassame.com
Address: NeTime Foods LLP, Bhagwati Complex, Manik Nagar, Zoo Road, Guwahati 781005 (Assam)